On the surface, there are a lot of things that separate us from our competitor’s pontoon boats. There’s a bigger story, though, that I’d like to share...a story that really gets to the heart of who Barletta Pontoon Boats is, and why this will make a difference to you.
With over 30 years of experience in the RV industry, one of the things I treasured most, was the personal connections I, and my company, made with our customers and dealers. The ability to stay in touch with the needs of our customers, employees, and ultimately the products we built was really the secret to our success. Grand Design RV, a company started by my brother Ron, good friend Don Clark, and me, used a unique customer-focused/dealer centric business model that developed and fostered these connections. In just four short years, Grand Design RV achieved wholesale sales of over $500 million and became the most respected towable RV company in the industry.
As an avid, long-time boater, I entertained the idea of entering the marine industry for years. From a distance, I could tell that the marine industry was ready for a shake-up and our customer-focused approach would do just that. The timing never seemed right, though, until June of 2017, when a local manufacturing facility became available. An overnight decision a decade in the making, I secured the location for what would become Barletta Boat Company.
Just as in 2012 with Grand Design RV, Barletta Pontoon Boats started with a blank canvas, allowing us to do things differently than what has been done over and over again. We believe the end result is a product, and a company, that you will love.
Customer Focus - From day one, our focus has been on and will remain on you, the customer.
Experienced Boat-Builders - Our leadership team brings over 150 years of RV/Marine experience to Barletta Pontoon Boats. Our local hand-picked production team brings pontoon boat building experience with an excellent reputation for quality craftsmanship.
Simple, yet Refined Products - We won’t confuse or overwhelm you with 100’s of choices that, quite frankly, turn one of the most exciting times in your life into a time you would rather forget. Our boats have the most standard amenities in the industry, with just the right amount of available choices to personalize your Barletta. From the keel up, every piece of our boat is a conscious decision with your experience in mind.
Quality & Construction - We have selected the best materials, with the best value, and have partnered with the best providers. You will rest easy knowing that your Barletta Pontoon Boat will perform and function at the highest level for years to come. In fact, our pontoon boats are backed with a Limited Lifetime Structural warranty and a 10-year (5+5) Bow-to-Stern warranty.
Raising the Quality Bar - During production, every inch of our boats will be subject to the most robust quality-control processes in the industry. Once complete, and cleared for shipping, our boats will go through an ADDITIONAL independent, comprehensive White Glove PDI (pre-delivery inspection) process. Only after passing this additional inspection will our boats be allowed to ship to our dealers. Barletta Pontoon Boats is the only pontoon boat manufacturer in the industry doing this!
The Best Dealers in the Industry - We commit to partnering with only the best dealers in the industry - dealers who will meet or exceed not only our expectations for customer service, but your expectations as well. Because of the strong support our dealers receive from Barletta Pontoon Boats, they will in turn be able to take better care of you.
Unequaled Customer Service - Let’s be honest - “stuff” happens. As you know, sometimes it’s not the “stuff” that we are measured on, but how we react. We will work hand-in-hand with you and your dealer to do everything in our power to ensure you and your family never miss time on the water due to a parts or warranty issue. In addition, we are developing a Customer Resource Center to help you with those minor issues that might pop-up while enjoying your Barletta Pontoon Boat. In everything we do at Barletta Pontoon Boats, we ask ourselves “How can I make our customer’s experience better?” You will appreciate our commitment to honesty, integrity, and you, our customer. We strive for nothing less that customers for life.
We are building pontoon boats that will make a difference in the industry, and ultimately, in your family’s experience. My goal is not to be the biggest pontoon boat manufacturer in the industry; my goal is to be the best pontoon boat manufacturer in the industry. I appreciate that you have taken the time to learn about our company, and would be honored to personally welcome you to the Barletta Pontoon Boat family.
With Warmest Regards,
President & Co-Owner
Barletta Boat Company, LLC