Contact: Jeffrey Roth
Vice-President of Marketing
FOR IMMEDIATE RELEASE
Barletta Pontoon Boats Recognized with 2018 CSI Award
(Bristol, Indiana, USA, Friday, February 15, 2019)
Bristol, IN -- Barletta Pontoon Boats, located in Bristol, IN, is pleased to announce that it has been recognized with a 2018 National Marine Manufacturers Association (NMMA) Customer Satisfaction Index (CSI) Award in it’s inaugural year of production.
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1, 2018 and December 31, 2018. Participating manufacturers must survey all new boat buyers during this period.
In spite of just completing its first full year of production, Barletta Pontoon boats has been “making waves” since its inception. Pontoon boats built with exceptional quality, supported by an unwavering commitment to the customer experience, and sold by one of the best dealer networks in the industry has led to a product launch not seen in the marine industry in quite some time.
“It may sound like a broken record, but at Barletta, the customer experience is our focus and what drives our day-to-day operations and processes,” stated Bill Fenech, President & Co-Owner of Barletta Pontoon Boats. “Providing an industry-best customer experience isn’t a goal at Barletta; it’s an expectation. We believe that our retail owners, dealer network, and vendor partners have ‘felt’ this from day one. This award is an affirmation that we are consistently hitting the high expectations we have set for ourselves. The work is never done, though. We’ll continue to work towards meeting and exceeding expectations for all that come in contact with Barletta Pontoon Boats. You have not seen the best of Barletta yet.”
About Barletta Pontoon Boats: Offering a customer-focused/dealer-centric approach, Barletta Pontoon Boats brings a unique approach to the marine industry. Barletta is partnered with Mercury Outboards and Yamaha Outboards. To learn more about Barletta Pontoon Boats, visit www.BarlettaPontoonBoats.com or get engaged with us on social media.